Remedy Bar Privacy Policy

Effective date: October 10, 2025

Website: https://myremedybar.com/

Contact: hello@myremedybar.com | (720) 815-5424

Address: 7298 Lagae Rd C, Castle Pines, CO 80108

This Privacy Policy explains how Remedy Bar (“Remedy Bar,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you visit our website, contact us, or use our services.

1) Scope

  • Applies to information collected online at https://myremedybar.com/ and through our phone, email, forms, and scheduling tools.

  • Certain information related to health services may be protected by healthcare privacy laws (e.g., HIPAA). When applicable, we will provide separate notices and obtain required consents. This Policy does not limit any rights you have under those laws.

2) Information we collect

We collect information in three ways: you provide it, it’s collected automatically, or we receive it from third parties.

You provide:

  • Contact details: name, email, phone, address

  • Appointment details: preferred date/time, service interests, notes

  • Health-related information you choose to share before services (e.g., intake forms, allergies, medications)

  • Payment information (processed by our payment processor; we do not store full card numbers)

  • Communications and feedback (email, SMS, forms, reviews)

Collected automatically:

  • Device and usage data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, date/time stamps

  • Cookies and similar technologies (see Section 7)

From third parties:

  • Booking platforms, payment processors, marketing and analytics providers, and social networks, consistent with your settings and their policies.

3) How we use information

We use information to:

  • Provide and improve our website, services, and customer support

  • Schedule, confirm, and manage appointments

  • Communicate about services, promotions, and updates (you may opt out at any time)

  • Personalize content and measure site performance

  • Detect, prevent, and address security or fraud

  • Comply with legal, regulatory, and reporting obligations

  • De-identify or aggregate data for analytics and service improvement

4) Legal bases for processing (EEA/UK visitors)

Where required, we rely on:

  • Performance of a contract (e.g., booking, providing services)

  • Legitimate interests (site security, service improvement, marketing to current customers)

  • Consent (where required, e.g., certain cookies, SMS marketing)

  • Legal obligations (record-keeping, compliance)

5) How we share information

We disclose information to:

  • Service providers that help operate our business (hosting, scheduling, payment processing, communications, analytics, marketing). They must protect your data and use it only for our purposes.

  • Professional providers involved in your care, as appropriate and when permitted or required by law.

  • Legal and safety: to comply with law, respond to lawful requests, protect rights, safety, or prevent fraud.

  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets.

  • With your consent or at your direction.

We do not sell your personal information for money. We may share limited data for cross-context behavioral advertising or targeted advertising as defined by certain privacy laws; you can opt out (see Section 9).

6) Data retention

We retain information only as long as needed for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

7) Cookies and analytics

  • We use cookies, pixels, and similar technologies to operate the site, remember preferences, and analyze performance.

  • Analytics tools (e.g., Google Analytics or similar) help us understand how the site is used. These providers may set their own cookies and collect or receive information from our site and elsewhere.

  • You can manage cookies in your browser settings. Blocking some cookies may affect site functionality.

8) Marketing communications and SMS

  • Email: You can unsubscribe via the link in our emails or by contacting us.

  • Text messages: If you opt in, you may receive SMS related to appointments or promotions. Reply STOP to opt out. Message and data rates may apply.

9) Your privacy rights

Depending on where you live, you may have rights such as:

  • Access: request a copy of the personal information we hold about you

  • Correction: ask us to correct inaccurate or incomplete information

  • Deletion: request deletion of your personal information

  • Portability: receive certain information in a portable format

  • Opt out:

    • targeted advertising or cross-context behavioral advertising

    • certain profiling for significant decisions

    • sale of personal information (we do not sell for money)

  • Limit the use of sensitive information (where applicable)

  • Withdraw consent where processing is based on consent

  • Appeal a denial of your request (see Section 10)

To exercise rights, email hello@myremedybar.com or call (720) 815-5424. We may need to verify your identity. You may designate an authorized agent (subject to verification). We will not discriminate against you for exercising your rights.

10) Colorado, California, and other state notices

  • Colorado Privacy Act (CPA) and California Consumer Privacy Laws (CCPA/CPRA) provide additional rights noted in Section 9.

  • Categories collected (past 12 months): identifiers (name, contact info, IP), customer records (appointment details), commercial info (services purchased), internet activity (site usage), geolocation (approximate), inferences (preferences), and sensitive data you choose to provide (health-related information) for service delivery.

  • Purposes and sharing: as described in Sections 3 and 5. We do not sell personal information for money. We may share limited data with advertising/analytics partners for targeted advertising; opt out by contacting us or using browser-level tools.

  • Appeals process (CO): If we deny your request, you may appeal by replying to our decision email with “Privacy Appeal.” We will review and respond within 45 days.

11) Children’s privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child provided information, contact us so we can delete it.

12) Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. If we believe a security incident meaningfully affects you, we will notify you as required by law.

13) International data transfers

If you access the site from outside the United States, your information may be processed in the U.S. and other countries with different data protection laws. Where required, we use appropriate safeguards for cross-border transfers.

14) Third-party links and tools

Our site may link to third-party websites, apps, and services. Their privacy practices are governed by their own policies. Review those policies before providing information.

15) Do Not Track

Your browser may send a “Do Not Track” signal. Our site does not currently respond to these signals. We honor legally required opt-out mechanisms where applicable.

16) Changes to this Policy

We may update this Policy from time to time. The “Effective date” above reflects the latest version. Your continued use of the site after changes means you acknowledge the updated Policy.

17) Contact us

Questions or requests regarding this Privacy Policy or your personal information:

Remedy Bar

7298 Lagae Rd C, Castle Pines, CO 80108

Email: hello@myremedybar.com

Phone: (720) 815-5424

Notice at Collection (California/Colorado)

  • Categories collected: identifiers; customer records; commercial information; internet/network activity; geolocation (approximate); inferences; sensitive information you choose to provide (health-related).

  • Purposes: to provide services, process payments, schedule appointments, communicate, secure and improve our site, analytics, and legal compliance.

  • Retention: kept only as long as necessary for the purposes above and to meet legal obligations.

  • Selling/Sharing: we do not sell personal information for money. We may share limited data for targeted advertising; you can opt out via the methods in Section 9.

  • Your rights: access, correction, deletion, portability, opt out, limit use of sensitive data (where applicable), and appeal. Use the contact methods above.